If you've encountered Sims 4 packs not showing up in game & EA app (Sims 4 packs are gone), this is the best fix for it. Many players face this Sims 4 packs not showing up in EA app or in game, but fortunately, there are effective steps you can take to fix it. In this guide, we will walk through a comprehensive troubleshooting process to help you get your Sims 4 packs back in the game.
What to check to fix Sims 4 Packs NOT Showing Up in Game/EA app?
Before diving into the steps for how to fix Sims 4 packs not showing up, it’s essential to start with some basic checks. This ensures that the problem isn’t something simple that can be easily fixed.
- Open the EA App: Ensure that the EA app is running correctly. Check for any updates that might be needed.
- Check for Updates: Click on your Sims 4 game in the EA app. If the update button appears, make sure to update your game.
- Online/Offline Mode: Click on the three lines in the app to toggle between offline and online modes. Doing this can sometimes refresh your game status.
What should I do with my Sims 4 mods?
Mods can often conflict with game updates, leading to issues where packs may not show up. Managing your mods is a critical step in troubleshooting.
Follow these steps:
- Locate Your Mods Folder: Open your Documents folder, then navigate to The Sims 4 and find the mods folder.
- Delete Broken Scripts: Search for any files ending with the ".DS4" script and delete them. These files are likely to be broken after an update.
- Remove Specific Mods: Consider temporarily deleting mods such as MC Command Center or UI Cheats, as they are known to cause issues after game updates.
Verifying Installed Packs
Once you’ve managed your mods, it’s time to verify that the packs are installed correctly.
Here’s how to check:
- Access Program Files: Navigate to your PC’s Program Files, then EA Games, and finally The Sims 4 folder.
- Check for Packs: Look for folders named according to your expansion packs (e.g., EP05 for Seasons). If you don’t see the expected folders, this indicates missing installations.
Copying Missing Packs
If you find that some packs are not in the correct directory, you may need to copy them manually.
Follow these steps:
- Right-Click on Missing Packs: If you find a missing pack, right-click on it, select properties, and check its location.
- Copy to Correct Location: If the pack is not in the EA Games directory, copy it from wherever it is located and paste it in the EA Games > The Sims 4 folder.
Create a Sim Demo Folder
Sometimes packs can mistakenly be stored in the Create a Sim demo folder. This can lead to the game not recognizing them properly.
To check for this issue:
- Search for Create a Sim Folder: Go to your local disk and look for any folder named 'Create a Sim'.
- Check for EPSPGP Folders: If you find an EPSPGP folder in there, copy it back to the main EA Games > The Sims 4 directory.
Check your EA Account
It’s crucial to ensure that you are logged into the correct account where you purchased your Sims 4 packs. If you’re logged into a different account, your packs won’t appear.
To verify your account:
- Go to Settings: In the EA app, navigate to settings and check your account information.
- Log In: If you find that you are logged into the wrong account, log out and log back in with the correct account credentials.
Clearing Cache
Another potential fix is to clear the app cache, which can help resolve various issues.
To clear cache:
- Access Help Menu: Click on the three lines in the EA app, go to help, then select app recovery.
- Know Your Credentials: Be aware that this action may log you out, so ensure you have your login details ready.
Repairing or Reinstalling the Game
If none of the previous steps have worked, you might need to repair or even reinstall your game. This step should be considered a last resort but can resolve many underlying issues.
To repair or reinstall:
- Repair Game: In the EA app, click on your game, then select the option to repair.
- Uninstall and Reinstall: If repairing doesn’t work, uninstall the game and reinstall it. Make sure to back up any important data first.
Final Steps
After completing all these steps, launch The Sims 4 again. Check if your packs are now showing up correctly. If they do, congratulations! If not, consider watching the tutorial below or leave a comment and I'll try my best to help you out!