An Update Is Required To Launch THIS Game EA app NOT opening Sims 4 (game NOT downloaded)

If you are encountering this "An update is required to launch this game," when trying to play & open The Sims 4 through the EA app. This can be a common issue, but we got everything sorted out! In this tutorial for fixing An update is required to launch this game via EA app, we will find various solutions to help you resolve this problem and get back to playing Sims 4 with the EA app.

Understanding the Issue

When you receive the message indicating that an update is required, it often means that the EA app is unable to recognize the current version of The Sims 4 installed on your system. This can happen for several reasons, including outdated software, corrupted files, or issues with your computer's settings. Understanding the underlying cause can help us effectively troubleshoot the problem.

Step 1: Verify Your Credentials

Before diving into troubleshooting, ensure that you know your login credentials for the EA app. You may need to log out and back in during the process, so having your username and password handy is crucial. Write them down if necessary to avoid any confusion.

Step 2: Uninstall and Reinstall the EA App

One of the most straightforward solutions is to uninstall the EA app itself. Sometimes, the app can become corrupted or outdated, leading to issues when attempting to launch games. Follow these steps:

1. Open Control Panel on your computer.
2. Find and select the EA app from the list of installed programs.
3. Click on "Uninstall" and follow the prompts to remove the app.
4. Visit the official EA website and download the latest version of the EA app.
5. Install the new version and log into your account.

After reinstalling, check if you can launch The Sims 4 without encountering the update message.

Step 3: Go Offline

If the issue persists, try going offline within the EA app. Sometimes, server-related issues can prevent you from launching the game. To go offline:

1. Open the EA app and click on the three horizontal lines (menu).
2. Select the "Go Offline" option.
3. Now, locate The Sims 4 in your taskbar, right-click, and choose "Run as Administrator."

This workaround can help bypass server issues and allow you to launch the game successfully.

Step 4: Clear EA's Cache

Another effective method is to clear the cache of the EA app. Cached data can become corrupted over time, leading to errors. To clear the cache:

1. Open the EA app and click on the three horizontal lines.
2. Navigate to "Help," then select "App Recovery."
3. Choose the option to "Clear Cache."

Keep in mind that clearing the cache may log you out of your account, so ensure you have your credentials ready.

Step 5: Sync Your Date and Time Settings

Incorrect date and time settings can interfere with the EA app's functionality. Check your system's date and time settings and ensure they are accurate:

1. Right-click on the date and time in the taskbar.
2. Select "Adjust date/time."
3. Ensure the settings are set to automatic, or manually adjust them if necessary.

After making adjustments, restart the EA app and try launching The Sims 4 again.

Step 6: Test on Another Device

If possible, try downloading the EA app on another laptop or PC. If The Sims 4 launches successfully on another device, the issue may be tied to your original system. This can help you determine if the problem is with the EA app or your specific device.

Step 7: Ensure Your Game is Up to Date

Make sure that The Sims 4 itself is updated to the latest version:

1. Open the EA app and go to your library.
2. Locate The Sims 4 and click on the three dots next to it.
3. Select "Update" to ensure you have the latest version installed.

Running an outdated version of the game can lead to incompatibility with the EA app.

Step 8: Launch Another Game

This step may seem unusual, but it can be effective. Try launching another game within the EA app, then close it and attempt to open The Sims 4. Sometimes, this can reset the app's functionality and allow you to access your game.

Step 9: Check Your Storage Space

Low storage space can prevent applications from functioning correctly. Ensure you have adequate free space on your hard drive:

1. Open "This PC" or "My Computer."
2. Check the available space on your primary drive.

If your storage is low, consider freeing up space by deleting unnecessary files or uninstalling unused applications.

Step 10: Verify Your Internet Connection

A stable internet connection is essential for the EA app to function properly. Ensure your Wi-Fi is working on other devices:

• If your internet is working, disconnect and reconnect to your Wi-Fi.
• Restart your router if necessary.

Once you've confirmed your internet is stable, try launching The Sims 4 again.

Conclusion

Dealing with the "An update is required to launch this game" error in EA app when trying to open Sims 4 via EA app can be frustrating, but by following this guide, you can fix this Sims 4 issue. Remember to keep your EA app and games updated regularly to avoid future problems. If you continue to experience difficulties, check out my other Sims 4 tutorials here.

Thank you for reading, and let me know if you have any other questions or issues you'd like to address in the comments below!